Terms & Conditions

The owner of this web site is Knightsbrandnu2u. Your contract for purchases made through the Site is with Knightsbrandnu2u.
No contract for the sale of any product will exist between you and Knightsbrandnu2u until your goods are paid for an dispatched.
To ensure that your debit or credit card is not being used without your consent, we will validate the name, address and other personal information supplied by you during the order process against relevant third party databases including fraud prevention agencies and registered Credit Reference agencies, who may keep a record of that information. By accepting these terms and conditions you consent to such checks being made. We shall be entitled to process your data in accordance with the terms of our Privacy Policy. All information provided by you will be treated securely and in accordance with the Data Protection Act 1998.
You undertake that all details you provide to Knightsbrandnu2u for the purpose of ordering or purchasing goods are correct, that the debit or credit card, or PayPal account you are using is your own and that there are sufficient funds to cover the cost of the goods ordered.
Unless otherwise stated, all prices include VAT (where applicable).

This is the user agreement which governs your use of this website and/or the purchase by you of the services and products we provide.

Knightsbrandnu2u will supply: –
(i) Goods of a quality within the constraints of manufacture.
(ii) Goods in the quantities ordered and will supply the customer an invoice for the quantity supplied.
On receipt of an order dispatch goods on time such date is given and intended as an estimate only.
Any shortage or damage or dispute with regard to the condition must be notified to Knightsbrandnu2u and carrier within 24 hours for damaged and 2 working days for missing items of delivery.
(i) The ownership and title to the goods shall remain with Knightsbrandnu2u until payment in full for all the goods have been received.
Special Orders -Knightsbrandnu2u reserves the right to administer a surcharge for the production of any non standard products. Such as in the case of a buyer wanting to purchase a product that requires being specially formulated in order to meet with the buyers colour requirements.
These terms and conditions and the contract shall be subject to and construed in accordance with English Law.
Complaints
Should there be a cause for complaint, please email us or ring 0161 681 7490. Our aim is to always respond within 24 hours to emails. If your email is received on a weekend then we will endeavour to respond the following working day.